Privacy Statement


All information collected from you is to help us understand our customers better. We collect information in three instances:

Buying: If you buy products from our store, we will collect your personal information such as your name, telephone number, email address and physical address, these details are part of your administrative profile and help us to reach and accurately contact you.

Browsing: If you are browsing our website, we will automatically receive the IP (internet protocol) address of the computer or notebook from which you are browsing and will use this to learn details such as the browser you use and the operating system of the computer. This helps us maintain our website best for our clients.

Email marketing: Should you consent to receive newsletters or any form of email marketing from us, we would receive your email address and may, from time to time, send you emails about our store, any promotions, offers or products.



Consent is received whenever you provide us with personal information. This may be done by placing an order, verifying your credit card information, buying an item from our store or receiving a delivery from us. Whenever we collect such information, we will communicate in some form that by transacting with us, you are consenting to sharing your personal information as stated in our Privacy Policy and Terms of Service for the reasons stated in these binding agreements.

Should we ask for additional or more personal information for a specific reason such as email marketing, we will ask you to directly consent to this or give you an option to opt out of this or say no.

How do I withdraw my consent?

If you clicked ‘yes’ or opted in to receiving marketing communication from us, you can content us to inform us that you are withdrawing your consent to collect or disclose your information.

You can contact us at via our contact us page     Here

or mail us at:

ThOlu Hair & Beauty Collection

50 Elm Drive East, Unit 308

Mississauga, ON.

Canada L5A 3X2



Please note, should we be required by law or legal authorities to disclose your personal information, we may do so. We may also disclose your personal information should you be in breach of our Terms of Service.



By purchasing products through our store, you are using a credit card to make the payment, known as a direct payment gateway. When you do this, the credit card data that you provide is stored. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your data is stored as long as it is needed to complete the purchase transaction, once the transaction is complete, the data is deleted.

All direct payment gateways use this method to store and delete data as set by the PCI-DSS and managed by the PCI Security Standards Council.



The third-party service providers we use will usually only collect, store and disclose any information provided by you for the purpose of performing the service we employ or use them for. 

Some third-party services and providers have their own privacy policy that governs the information they collect. These providers are usually for services such as payment gateways and in the privacy policy, they will communicate how your payment information is collected, stored and used. It is important that you read the privacy policies of third-party providers in order for you to understand how your data is being collected and used.

In addition, many of these third-party service providers may be located in a different jurisdiction and their privacy policies may be governed by different laws or laws of another country. Therefore, if you choose to proceed with a transaction that may involve a third-party collecting your information, your information will become subject to the jurisdiction and laws of the location of the third-party service provider.

For example, if you are located in the United States and your transaction and credit card details is processed by a company located in Canada, then your information may become subject to disclosure under Canadian laws.

Once you leave our website, use another website or you are redirected from a page on this website to a third-party website or application, you are not governed and subject to this Privacy Policy and Terms of Service anymore.



Please remember that when you click on any links on our website, whether controlled or uncontrolled by us, these links may direct you away from our website or to another website or application. We cannot be held responsible for the privacy practices of other websites and applications and you should always read their privacy policies.

Google Analytics

Please note that our website and e-commerce store uses Google Analytics to measure who visits our website, what pages are being looked at and for how long.



We understand security concerns and we take reasonable measures to protect the personal information you provide to us. These measures attempt to ensure that personal data is not lost, altered, misused or accessed by unauthorized individuals or companies.

Should you provide your credit card details, this information and details are encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We follow the requirements set by PCI-DSS and although no one can guarantee that all information shared over the internet is completely secure and safe, we do use these industry-accepted methods to secure your personal information.



Our website uses cookies to enable certain functions, we have listed the cookies used by our website below, and you can choose whether you want to opt-out of cookies.

session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password; this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where



By using our website, you confirm and represent that you are the minimum legal age required by the laws of your country, province or jurisdiction to use this website and give consent to use it and if you allow any minor dependents to use this website, you confirm and represent that you have provided permission and consent to us for the minor children to use this website. Should you not consent to this in future, immediately stop your use of this website.



It is your responsibility to review this privacy policy frequently and we reserve the right to modify or change this privacy policy and any part or parts thereof. If we make changes to this privacy policy, we will notify you here of changes and updates that were made. This privacy policy will inform you of how your personal information is collected, stored and used and any changes to these methods will be communicated here. 

Should our online store or business merge with another company of acquire or be acquired by another company, your personal information will be shared with such a company and databases to enable us and such new company to provide a continuous service to you.


Should you want to change, access or remove any of the personal information you have provided to us, file an official complaint or need more information about our privacy procedures, please contact us at:


or by mail at:

ThOlu Hair & Beauty Collection

50 Elm Drive East, Unit 308

Mississauga, ON.

Canada L5A 3X2